TORQUELEADER'S AFTER SALES DEPARTMENT
- Today's Quality Assurance Systems demand that measuring tools and calibration equipment are checked regularly and provided with traceable calibration certificates.
- Torqueleader is pleased to provide potential and existing Customers with this full and comprehensive After Sales Service.
- On return of any Torqueleader product, the work necessary to bring the tool to first class condition is assessed and the customer advised of the cost involved. Only after the customer has given their permission to proceed, is the work carried out in an agreed timescale.
- Contact us on +44 (0) 1483 894476 or email for more information on our Repair Services.
- When returning your tool please remember to send the order form with it – (see Order Form download)
RECALIBRATION, REPAIR AND RECONDITIONING OF TORQUELEADER TOOLS
Regular Checks:
- A torque tool is a precision instrument
- All torque tools should be checked regularly to ensure continued accuracy and safety
Torqueleader provide a wide range of After Sales Services, including:
- Comprehensive After Sales Service for all Torqueleader products
- Standard charge format
- Recalibration, repair or recondition to original accuracy standards
- 3 month warranty
Simple procedure:
- Examination and Quotation for work required
- No work carried out until approval for go-ahead
Measuring Tools and Calibration Devices:
- Full recalibration to original accuracy standards
- Traceable Calibration Certificate issued
- 'As Received' certificate on request (extra charge)
Preset Tools:
- Repeatability checks throughout working range
- Setting to Preset value if required
- Traceable Calibration Certificate issued
All Torqueleader equipment returned to us for After Sales Service will be coded (if not already marked) with a Serial Number which will enable traceability. The serviced equipment will then be returned to the customer with a new Certificate of Calibration.
TOOL LUBRICATION INFORMATION
- Like a car, Torqueleader tools contain moving parts that require periodic servicing and lubrication. We recommend a maximum service interval of 12 months, but higher usage applications may need more frequent examination
- This check is part of the standard procedure when any tool is returned to us for service, but if you choose to do your own servicing, the following lubrication table gives details of the recommended oils and greases as used in our tools
TOOL LUBRICATION TABLE FOR TORQUELEADER PRODUCTS
- Download the Tool Lubrication Table PDF at the top of this page